Daniel J Ais

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Verified Reviewer

Try to scam me out my money

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Lendmark Financial - Try to scam me out my money
For the second time in bout 3 months.The Location in Loganville,GA has repeatedly reported my payments as not paid and has call me for payment after I already paid. Then once they find the money they them apply all to interest. So I need help because on top of all this they want me to pay them twice. Even though its their fault. Please help
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Pros:
  • Loans
Cons:
  • People working they keep trying to make you pay twice

Preferred solution: Price reduction

User's recommendation: Please investigate this location

Randol Kcu

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Verified Reviewer
| map-marker Charlotte, North Carolina

Very Satisfied Customer

From beginning to End: Mitch was my first point of contact, this young man was absolutely professional, knowledgeable and kind... Crystal, wow!... Class act, she's really good at what she does, keep a smile!.. From the young lady at the front desk to the very end. I watch these 3 employees work together as a team, they say teamwork makes the dream work! I felt like a valued customer from the first initial phone call untill signing my paperwork...it was almost hard to say goodbye to my Lendmark family in Virginia Beach!! Thanks again Mitch, Crystal and Sh!
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User's recommendation: Please go see the Dream team at Lendmark in Virginia Beach!

Timmothy Qzr

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Verified Reviewer

High interest rates

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I have been a customer for a long while now my credit score is great and my payments are never late yet I'm being charged a 37 percent interest fee on a fixed loan so everytime I pay my monthly bill more then half goes to the interest leaving me with very very little to put towards my actual loan,it a rip off to me im basically paying what I owe plus double with the interest fees in which was not explained to me in detail when I signed up for this 3rd loan.I know better now and after this I will never ever take another loan out through lendmark.You would think they'd have better accommodations for loyal customers,without trying to get over on them.

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Cons:
  • High interest rates

Preferred solution: Price reduction

1 comment
Guest

Quit acting like you were taken advantage of. No one goes to a place like this as a first choice. If your credit is so great than walk into any PNC, Chase or whatever traditional bank is around you and tell them you want to refinance your Lendmark loan.

Lashannaka C

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Verified Reviewer

In need of a update

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Original review Aug 25, 2023

Good afternoon, my name is Lashannaka Cole. I currently have been waiting since Monday/Tuesday to ear back from my local branch in Florence, Al on mall rd.about an issue with a vehicle that I had.

Ive called on several occasions and left messages, and sent emails to be called back just for an update and no one has yet to return my calls just to update me on the situation.. Ive been without my vehicle since Monday and an alternative vehicles information that was requested by Lendmark was sent over to the office and still no one has yet to tell me anything. I still have insurance on the vehicle I no longer have, I dont have transportation to work, and I have money invested as well. All I was asking was someone to give me an update because I do know when it comes time for my monthly payment to be paid and if its not paid theyll be calling me to collect the payment.

I cant pay my loan if I cant make it to work. Ive lost wages due to not being able to get back into a vehicle. I really need someone to get back in touch with me from Lendmark and keep me in the loop just like I communicated with them when I had to take it back. Ive been very patient and to go into the weekend with no car, and not knowing how im getting to work Monday and getting my kids to school has really worked my patience..

Would you please look into the matter? Because as a manager I understand the office gets busy but not for 4 days.

Ive exhausted every option and thought at least someone would have enough decency to keep me informed but no one has returned not one call or resided to emails. This is not a good look for business..I can be contacted at (256) 394-****.

Thank you,

LaShannaka

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Loss:
$10000
Pros:
  • Good people
Cons:
  • Communication issues

Preferred solution: I would like for Lendmark to update on the status of the situation with my car. And consider the fact that I have no transportation to get to work. And to make whatever adjustments so that this issue can be resolved swiftly

1 comment
Guest

Why don’t you have the car? Was it repossessed?

Reisa H

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Verified Reviewer
| map-marker Kings Mountain, North Carolina

I want my may payment back it is not due

Yall took two dang payment out and I want my mat payment back asap yall put me n the negative and it not even close to be may so I want my 217 back or I will be taking auto draft away because yall had no right taking may out when it not even close to be due
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User's recommendation: Don’t be taking money out when u not post to

Ira P Tlk

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Verified Reviewer
| map-marker Columbia, South Carolina

I'm trying to reach your Branch at Two Notch Roadi need a phone number for this Branch, and not a Fac number

I need a direct phone number for your Branch at Two Notch Road! ASAP It has been impossible to get a number, or to reach someone at this Branch.
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Preferred solution: My Loan Officer, at this Branch.

Anonymous
map-marker Fayetteville, North Carolina

Predatory lending.

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I would not recommend this company to my worst enemy. They are predatory and prey on people with poor credit.. borrowing $5700 has cost me over $13000. They have all these hidden fees. Why did I have to pay unemployment insurance for 6 years when you have a lien on my car and the title.
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User's recommendation: Run don't walk far away from this company

Anonymous
map-marker Ellicott City, Maryland

Terrible Customer Service

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High lack of professionalism! Lack of customer service! Lies about calling consumers back. Told one thing on Wednesday told another the next day then never had issue resolved three days later! If you dont know what youre doing why do you even work there? This place needs to treat their customers better!
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User's recommendation: Don’t waste your time here it’s not worth the aggravation!

Anonymous
map-marker Fayetteville, North Carolina

Dissatisfied with customer service

Got a call from Jessica in the Greenville office even though I deal with the Rocky Mount branch Jessica was very demanding that I made a payment told her I would be in on a Monday she insisted that a payment be made its not what you say but how you come off on customers not professional at all how do Lendmark employee employees that doesnt have good customer service talked with Dana who is office manager could tell from talking to her nothing would be done for future customers please train your employees how to talk on phone dissatisfied with the call that I received
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Preferred solution: Apology

User's recommendation: DO NOT RECOMMEND

Emanuel M Eoo
map-marker Laurinburg, North Carolina

Satisfaction level

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The people in Lendmark, Rockingham branch were very knowledgeable about loan products and services. My loan consultant, Ms. Wanda McClellan was extremely helpful. She has a very positive attitude, the whole staffs attitude was very upbeat which in turn boosted my comfort level.
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User's recommendation: If your near Rockingham N.C and need cash or financing choose Lendmark Financial. Its quick and easy.

ANGELIA H Iab
map-marker Gastonia, North Carolina

LOAN FOR AIR CONDITION IN MY HOME

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THIS IS THE WORST COMPANY EVERRRR DO NOT I REPEAT DO NOT DEAL WITH THIS COMPANY....MY PAYMENT IS DUE ON THE 23TH EACH MONTH BY THE 27TH THEY HAD CALLED ME 10 TIMES SOMETIMES 3 TIMES A DAY....I WASNT EVEN A MONTH OR A WEEK BEHIND ON PAYMENTS.... AND PLEASE DONT GET SICK AND COMING OUT THE HOSPITAL AND BEEN OUT OF WORK FOR 2 WEEKS THEY DONT CARE ABOUT THAT THEY TOLD ME THAT IS NO CONCERNED OF THEIRS.... I HATE I DIDNT GOOGLE THEM BEFORE I GOT INVOLVED WITH THEM.....
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Cons:
  • Everything they do

Preferred solution: FOR THEM TO STOP CALLING ME 3 TIMES A DAY EVERY DAY I WORK FOR GOVERNMENT AGENCY AND I WAS INFORMED TO KEEP ALL OF THE CALLS ON MY PHONE AND SUE THEM FOR HARASSMENT

User's recommendation: DONT DEAL WITH THIS COMPANY EVVVVVER

Jaaliyah Wua

Cause on my last pp

I have tried for two days to go online like always an pay an Monday a holiday an know one at all taking calls either they had it fixed to where it more or less I was blocked an couldn't make my pp. I had to call well tried everything an nothing but it be the same an late fee an rejecting my pp.i have always pd 19th or by the 21th an not even call that Friday to even see about paying there is no different with that one you can mail my title an if I have to sign i could EZ sign since though they rejected I shouldn't pay an i tried everything they had no callers at all couldn't it wouldn't let me an really has made me ill saying it except any pp over the phone with my account like I paid bad an I pd 100% for little over 3 yrs I believe it is.

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Loss:
$115
Pros:
  • Wonderful staff
  • Great service and an overall good exsperience

Preferred solution: To not have to pay the last one am just get me some legal advice 1st

User's recommendation: Not to do this to there customers that isn't worth a flip rt there at all pd 100 for 3yrs

Anonymous
map-marker London, Kentucky

Payment

I am writing to let you now if I can pay half of the 333 I owe this Friday and other half the following Friday and I should be able to make full payments starting in January I have no car insurance at this time sorry for the inconvenience Harold hacker
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Donald H Llm

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Verified Reviewer
| map-marker Baltimore, Maryland

Give me a call 443-956-**** Thank You

Need to talk about making one payment instead of two.184.00 and 505.00.I have two Loans can we put them together' please give me a call' Thank You
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Vidor, Texas

I am paying WAAAAAAY more than I owe but cant find my contract to prove ive been rooked

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I am sure I only borrowed 1000.00 I've been paying on it for a year and still owe over 5000.00 HOW does that happen?DO NOT BORROW FROM THESE PEOPLE
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Angie G Wzo

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Verified Reviewer
| map-marker Murphy, North Carolina

I have had surgery and I am only 1 month behind

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I am one month behind on my payment because I have been in the hospital and just now came back to work they call me or my family every day they know I will pay next week but they make people think of suicide
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Pros:
  • Lousy
Cons:
  • Rude obnoxious personeel

Preferred solution: Stop harassing me I have always paid please I have had surgery been out of work but don't *** money out I know I'm behind please stop calling my family or me every day

1 comment
Guest

Your medical issues are irrelevant. Yes they will call until you pay them. Pay them off and don't do business with them again..

About

Summary

Lendmark Financial Services is a finance company which specializes in meeting personal lending needs of clients. It was founded by Bobby Aiken in 1996. The company headquarters is based in Covington, Georgia, USA. There are more than 300 branches across the United States. Lendmark Financial Services provides personal loans, automobile loans, and retail merchant sales finance services. Customers can get loans for holiday purchases, unexpected emergency expenses, vacation, and debt consolidation needs. Lendmark Financial Services has an education series of short courses ‘On The Money’. Available payment options are cash, personal check, cashier’s check, and money order. The company also accepts debit card payment.

Lendmark Financial reviews and complaints

Lendmark Financial is ranked 187 out of 1016 in Loans and Mortgages category

Area Served

USA

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